Online courses FAQ

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Here's some of our frequently asked questions about our online training courses:


Question Answer
Do I need a specific web browser to enrol on this course? Our training portal can be accessed from any web browser, including Google Chrome, Microsoft Edge and Internet Explorer. 
What applications do I need for the course? No applications are required for this course, our training portal is web based so all you will need is access to the internet. 
How do I get into the portal? Upon registration you will be given joining instructions which will include your username and password to allow you access to the system.
How do I enrol on the course? Please contact our training team on, they will be able to assist you with registration. 
What language is the course delivered in? This course is delivered in English.

What will I get on completion of the course?

Upon successfully completing this course, you will be awarded a certificate from the relevant awarding body for that course.
How easy is it to navigate around the training portal when self-studying? Our online system is very user friendly and guides each delegate through the day’s modules.  At the beginning of each course, a member of the team will show you through the system and will be on hand to assist, if you have any difficulties.


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