Goods Return Procedure

Standard Warranty Terms And Conditions

 

To access our Helpdesk facility and raise a 'Ticket' (as per the returns procedure), please see our Support section.

When returning equipment to Fathom Systems, the following Return Merchandise Authorisation (RMA) Form must be fully completed and a hard copy enclosed with the item(s) being returned:

Download RMA Form

 

If you have any difficulty processing your service repair through the online helpdesk, please contact:  enquiries@jfdglobal.com