For all service requests, please follow the steps shown in our Goods Return Procedure:  

JFD terms and conditions for Sale, Hire, and Provision of Services. 

To access our Helpdesk facility and raise a 'Ticket' (as per the returns procedure), please see our Support section.

When returning equipment to JFD, the following Return Merchandise Authorisation (RMA) Form must be fully completed and a hard copy enclosed with the item(s) being returned:

Download RMA Form

 

If you have any difficulty processing your service repair through the online helpdesk, please contact:  enquiries@jfdglobal.com